Refund policy

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Return & Refund Policy

At Voglo, your satisfaction is our top priority. We provide a seamless and hassle-free return experience.

✓ 5-Day Easy Returns
5
Days Return Window
Free
Reverse Pickup
3–5
Days Refund Time

Eligibility for Returns

You can raise a return or replacement request within 5 days of successful delivery.

The product must be unused, in its original condition, and with all original packaging, tags, and accessories intact.

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Unboxing Video Rule Mandatory

⚠️

To ensure a transparent process and protect our customers from transit damages, a clear Unboxing Video is mandatory to claim a return or refund for missing, wrong, or damaged products.

ℹ️ Please record a  continuous video while opening the package — do not stop or cut the recording.
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How to Request a Return

Send us your Order ID + Unboxing Video/Photos via any of the options below. Our support team will arrange a free reverse pickup from your doorstep.

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Email Us
support@voglo.in
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WhatsApp Us
+91 83170 85894
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Refund Process

💳 Prepaid Orders

Refunds will be credited back to the original payment method within 3–5 business days after the returned item is received and inspected.

Return Pickup
Inspection
Refund 3–5 days
💵 Cash on Delivery (COD)

We will send you a secure payout link via SMS/Email to collect your bank details or UPI ID. The refund will be transferred securely once the pickup is verified.

Pickup Verified
Payout Link Sent
Bank / UPI Transfer

Still have questions? We're here to help.